5 for 2020 1. GREEN PRESSURE In 2020, consumers move from eco-status to eco-shame. 2. BRAND AVATARS Human brands take powerful new form. 3. METAMORPHIC DESIGN Consumers demand relevance as a service. 4. THE BURNOUT Smart brands rush to help those burned by the pressures of modern life. 5. CIVIL MEDIA Why the future of social is meaningful connections. شبکه‌ کاری و نظارتی برای زایش و پیشرانی نوپاهای اجتماعی است. @sahab_link